F.A.Q.

Error An internal server error occurred. The above error occurred while the Web server was processing your request.

By default script does not show error details (they are hidden from users). You can view error details in two ways:

  1. Turn on debug in .env file: set APP_DEBUG = 1.

  2. Find the log file application/runtime/logs/app.log. Your error will be at the end of the file. Also you can create a ticket and attach that file.


Main page is working, 404 error (not found) on any others.

Apache Rewrite module is not enabled or .htaccess file is missing.


Script is working but I can not see any photos.

It looks like that content directories are not writable. Make sure that these directories are writable:

  • application/runtime - application logs, cache etc
  • content/assets - css/js and other generated assets
  • content/photos - photos
  • content/cache - cached photos (thumbnails)
  • content/images - images
  • content/pages - pages

Web-camera isn't working in Safari.

Safari requires https enabled when accessing web-camera.


Application error/not working after upgrade.

YouDate couldn't apply updates automatically. You can do this manually by running these commands:

cd /path/to/youdate/application
php yii migrate/up --interactive=0
php yii cache/flush-all